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Terms and conditions

Terms and conditions for training courses

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Terms and conditions for training courses

Booking procedure: You can book online at

Alternatively, please complete the booking form Training Programme 2014

Email :
SCO : F213, Phase 8b, Industrial Area Mohali, Punjab

Pin Code : 160055
Telephone : +91 0172- 45119119
Mobile : +91 7508636019

Booking confirmation :
Once we have processed your booking, we will send you a confirmation email with an invoice. Your place is guaranteed once payment has been received. Bookings made less than 21 days prior to the start of the course will require immediate payment.

All ACT training courses listed in the programme are subject to VAT at the current rate. Course fees include tuition on the day(s), all relevant course materials, lunch and refreshments.

Course transfers
There is no charge for transferring your booking to the same course on an alternative date provided you notify the ACT in writing up to 21 days before the start and that there is availability. However, a transfer fee of 20% of the course fee (plus VAT) will be payable if the notice is received less than 21 days before the start of the original course. No refund will be made in the event of a transfer. No more than one transfer will be allowed. Requests to transfer a course must be made in writing and can be sent by email to

Cancelling your place
If you notify the ACT in writing (via letter, email or fax) up to 28 days before the start date of a course, you will receive a full refund less an administration fee of 20% (plus VAT). If you withdraw for whatever reason within the 28 day period, the full fee will remain payable if you are unable to nominate a substitute attendee. Substitutions should be received by the ACT at least 48 hours prior to the course start date.
An invitation letter can be provided by the ACT for those participants as long as payment of the course fee has been received.

If you fail to attend the course on which you are booked and have not given prior notice to the ACT then the course fee will remain payable in full and no transfer will be allowed.

Details of the specific venue will be sent in the joining instructions for all training courses.

Dress code
There is no dress code; however, most participants choose to wear smart casual clothing. Due to variable temperatures of air conditioned rooms, layers are advised.

The ACT does not accept responsibility for anyone acting as a result of information or views expressed on its training courses including course material. Opinions expressed are those of individual trainers and not necessarily those of the ACT. Participants should take professional advice when dealing with specific situations.

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